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Dream It Creations – Terms & Conditions

These Terms & Conditions apply to all services provided by Dream It Creations unless otherwise stated in a written agreement, proposal, or booking confirmation.

By booking services with Dream It Creations, the client agrees to the terms outlined below.

General Scope of Services

All services are delivered based on the scope outlined in the approved quote, proposal, or booking. Any requests outside of the agreed scope may require additional fees, timeline adjustments, or a revised agreement.

Dream It Creations reserves the right to decline or adjust work that exceeds the original scope, timeline, or logistical feasibility.

Real Estate Media Services

Estimated Time on Site

Real estate properties are typically scheduled for up to one (1) hour on site, depending on the services booked (photography, video, aerial, floor plans).

Property Readiness

Clients are responsible for ensuring the property is fully:

  • Accessible

  • Clean and photo-ready

  • Cleared of clutter, people, and pets (unless otherwise discussed)

If the property is not ready at the scheduled arrival time due to cleaning, staging, access issues, or client lateness, the following may apply:

  • Additional time charges

  • Reduced deliverables

  • Rescheduling fees

  • Early departure due to subsequent bookings

If the shoot cannot be completed within the allotted time, the full service fee still applies, and deliverables may be adjusted based on time spent.

On-Site Assistance & Responsibilities

Dream It Creations’ photographers and videographers are not movers, cleaners, stagers, or interior designers.

We may offer light guidance or small adjustments (such as straightening chairs or minor décor shifts), but we are not responsible for cleaning, decluttering, staging, or waiting for preparation to be completed.

Extended on-site waiting or preparation time may incur additional fees.

Licensing & Usage Restrictions

Real estate media is licensed only for the specific property listing and the original listing agent or client it was created for.

The media may not be reused, transferred, or shared for:

  • Other realtors

  • Other agents within the same brokerage

  • Builders, developers, or property managers

  • Future listings or clients within the same space

Any reuse or redistribution requires a separate written licensing agreement.

Cancellations & Reshoots

  • Cancellations within 24 hours of the scheduled time may be subject to a cancellation fee

  • Reshoots required due to property readiness, access issues, or weather may incur additional charges

General Photography Services

Equipment & Scope

Photographers arrive with equipment appropriate only for the agreed scope of work.

If additional services, styles, or deliverables are requested on site:

  • There is no guarantee they can be accommodated

  • Additional fees may apply

  • Required equipment may not be available

Clients are encouraged to communicate all expectations prior to the shoot.

Editing & Retouching

Unless explicitly stated in the quote or proposal:

  • Photography includes standard color correction and exposure adjustments

  • Heavy Photoshop work, compositing, or highly stylized editing is not included

Requests for advanced retouching such as object removal, body manipulation, compositing, or visual effects may incur additional editing fees.

Video Production Services

Revisions

All video projects include up to three (3) rounds of revisions, unless otherwise stated.

A revision is defined as any request for changes, adjustments, or alterations to the edit.

To ensure efficiency, clients are asked to consolidate notes into a single list per revision.

The following count as revisions:

  • Testing alternate styles or approaches

  • Trying different edits or versions

  • Viewing multiple variations of the same section

Requests that exceed the included revisions may result in additional charges. Dream It Creations will communicate this before proceeding.

Scope Limitations

Only work outlined in the approved scope will be completed.

Requests for:

  • Full re-edits

  • Major creative direction changes

  • Additional deliverables

  • Complete restructuring of the video

require a revised quote.

Equipment & Production Needs

Video crews arrive with gear appropriate to the agreed scope. Any need for specialized equipment must be communicated in advance. Additional equipment may result in additional costs.

Web Development Services

Project Structure & Timelines

Website projects are divided into four stages:

  1. Write-Up Phase

  2. Design Phase

  3. Staging Phase

  4. Live Phase

To maintain timelines, clients must provide feedback within one (1) week at each stage.

Failure to respond within this timeframe may delay the project and affect delivery timelines.

Revisions

  • Write-Up Phase: up to two (2) revisions

  • Design Phase: up to two (2) revisions

  • Staging Phase: one (1) revision

Staging phase revisions are limited to minor adjustments only, such as:

  • Small text edits

  • Minor color tweaks

  • Spacing or scaling adjustments

  • Image swaps

  • Minor layout refinements

Staging revisions do not include new designs, layout restructuring, new pages, or functionality changes. Additional revisions may require a revised quote.

Social Media Management

Deliverables & Scheduling

Deliverables are based on the selected service plan and agreed scope. Once content is approved and scheduled, changes may require additional time or fees.

Revisions

One (1) round of revisions is included per post unless otherwise stated. Additional revisions may be billable.

Clients are responsible for timely approvals to maintain posting schedules.

Payments & Invoicing

  • Invoices are due upon receipt unless otherwise stated

  • Late payments may incur a 2% monthly interest charge

  • Recurring services are invoiced monthly unless otherwise agreed

  • Deposits are non-refundable once work has commenced

Portfolio Use & Rights

Dream It Creations reserves the right to use completed work for portfolio, website, social media, and marketing purposes unless a written opt-out request is submitted prior to project completion.